5 Ways to Keep Visitors Coming Back

May 5, 2008 at 11:28 pm (Blogging, Google, SEO, Social Media Marketing) (, , , , , , , , , , , , , , )

A lot of successful websites depend on returning visitors to account for a major part of their traffic. Returning visitors are easier to convert into paying customers because the more often they return to a site, the more trust they have in that site. The credibility issue just melts away. Hence, keep your visitors coming back to your site with the following methods:

1) Start a forum, chatroom or shoutbox

When you start a forum, chatroom or shoutbox, you are providing your visitors a place to voice their opinions and interact with their peers — all of them are visitors of your site. As conversations build up, a sense of community will also follow and your visitors will come back to your site almost religiously every day.

2) Start a web log (blog)

Keep an online journal, or more commonly known as a blog, on your site and keep it updated with latest news about yourself. Human beings are curious creatures and they will keep their eyes glued to the monitor if you post fresh news frequently. You will also build up your credibility as you are proving to them that there is also a real life person behind the website. 

3) Carry out polls or surveys

Polls and surveys are other forms of interaction that you should definitely consider adding to your site. They provide a quick way for visitors to voice their opinions and to get involved in your website. Be sure to publish polls or surveys that are strongly relevant to the target market of your website to keep them interested to find out about the results.

4) Hold puzzles, quizzes and games

Just imagine how many office workers procrastinate at work every day, and you will be able to gauge how many people will keep visiting your site if you provide a very interesting or addicting way of entertainment. You can also hold competitions to award the high score winner to keep people trying continuously to earn the prize.

5) Update frequently with fresh content

Update your site frequently with fresh content so that every time your visitors come back, they will have something to read on your site. This is the most widely known and most effective method of attracting returning visitors, but this is also the least carried out one because of the laziness of webmasters. No one will want to browse a site that looks the same over ten years, so keep your site updated with fresh bites!

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Numbers Can’t Tell the Whole Story

May 5, 2008 at 1:51 pm (Digg, SEO, Social Media Marketing, StumbleUpon, Twitter) (, , , , , , , , , , )

Visitors Traffic GraphWith social media marketing, numbers get thrown around a lot. How many visitors did you get to a particular post? How many visitors were sent from which social media sites? How many inbound links were gained? While these are some of the reasons that most of us are involved in social media marketing, it’s easy to get distracted by the numbers an lose focus of what you’re really trying to accomplish.

Ways that numbers can be deceiving:

1 – Visitors from social media can’t accurately be compared to other types of traffic sources

Getting 1,000 visitors from StumbleUpon is much different than getting 1,000 visitors from search engines. It’s also different than getting 1,000 visitors from online advertising. It’s very difficult to compare social media traffic stats to other sources because it is so much different. The standard answer is that social media traffic is less valuable than other types of traffic, but this isn’t always the case. Niche social media sites can send highly-targeted visitors, and there are plenty of other traffic sources that aren’t the highest quality. Try to avoid comparing apples to oranges.

2 – Visitors from one social media site can’t be compared to another

Each social media site has it’s own unique audience. It’s very difficult to compare the the traffic you get from two different social media sites. Digg may send 20,000 visitors to a post, but the 1,000 you received from a niche social media site may have been more valuable. Because each site is different, try not to judge one audience simply because it doesn’t compare favorably to another social media site in terms of numbers.

3 – Social media can be manipulated

Social media marketing sometimes blurs the line between optimizing a site for social media and manipulating the results. A website that draws huge numbers of traffic to genuinely high quality content will have better long-term results than one that gains an advantage in order to send traffic to content that isn’t of the highest quality. Essentially, manipulating the results may produce impressive numbers, but the results will be disappointing if the content isn’t worth the attention that it got.

4 – Return on investment is difficult to calculate

With other types of marketing and advertising, return on investment is going to determine the success of the campaign and future efforts will be built around these results. With social media it’s difficult, if not impossible, to calculate ROI accurately. There are so many elements that are involved with social media marketing that don’t produce results that can be measured with specific numbers.

5 – You can’t rely on traffic from social media

If you have 50,000 visitors from social media to your blog in one month, the next month you could have 200 or you could have 200,000. It simply is not consistent and predictable. This can make it difficult for selling or buying ads if the site relies heavily on social media. One big month unfortunately doesn’t mean that the blog has turned the corner and that traffic will be lasting. It may or it may not. Of course, if you learn throughout the process, your chances will be much better of maintaining or improving traffic levels.

6 – CPM can be thrown off

If you are trying to calculate the value of your visitors, this can greatly vary depending on what percentage of your visitors are from social media. Visitors that come from social media tend to ignore advertisements, so your click-through rates on AdSense will be lower.

7 – Subscriber numbers may be inflated

If you reach a larger number of visitors in a day with a site like Digg or StumbleUpon, you may see that the next day your subscriber count experienced a big jump. Frequently, it will drop a bit the next day. I’ve learned through experience to expect a percentage of those new subscribers to be gone quickly. This doesn’t always happen, but it can be very disappointing if you’re not prepared for it.

8 – Numbers can’t show impact

Just because a post receives a lot of traffic through social media doesn’t mean that anything has really been accomplished. Hopefully it does have an impact, but visitors alone do not mean much if they never come back, they don’t subscribe, they don’t click on an ad, etc,

What Does This Mean?

1 – You need to know what you want to get out of social media

If you’re using social media to gain exposure and grow your blog, you need to know specifically what it is that you want to accomplish. Without a plan you’ll be left with nothing but some number that really don’t mean anything.

2 – Don’t rely too heavily on social media traffic

Because it’s not consistent, you shouldn’t rely too much on social media. I’m all for optimizing your website or blog for social media and doing what you can to help your chances, but sometimes it just won’t happen. Focus on building diversity in traffic.

3 – Keep trying to improve the results and effectiveness

The learning curve with social media marketing is pretty sharp. By that I mean that you can quickly learn a lot of things that you can immediately put into practice to improve your results. Analyze your results and find the methods that work the best for you in terms of achieving your goals.

4 – Don’t be too quick to judge

Because the numbers can be so deceiving, don’t judge a particular social media site or method of marketing before you’ve given it a fair chance. Don’t give up on a specific social media site because you didn’t become popular the first week you were using the site.

What’s Your Opinion?

How do you feel about the numbers that are involved with social media? Do you agree that they can be very misleading? Why or why not?

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